Our commitment
Dental Continuity LLC is committed to ensuring that its website (dentalcontinuity.com) and its dental referral management platform (app.dentalcontinuity.com) are accessible to individuals with disabilities, including those who use assistive technologies such as screen readers, voice recognition software, and alternative input devices.
We believe that all users — regardless of ability — should be able to access information about our services, apply to our beta program, and use our platform effectively. Accessibility is an ongoing effort and we continuously work to improve the digital experience for all users.
This statement applies to all pages and functionality within the dentalcontinuity.com and app.dentalcontinuity.com domains.
Standards we follow
Dental Continuity LLC aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines also helps make web content more usable to users in general.
WCAG 2.1 Level AA addresses accessibility across four principles — content must be:
- Perceivable — information and user interface components must be presentable to users in ways they can perceive
- Operable — user interface components and navigation must be operable
- Understandable — information and the operation of the user interface must be understandable
- Robust — content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies
Accessibility features
The following accessibility features have been implemented across dentalcontinuity.com:
Keyboard navigation
- All interactive elements are accessible via keyboard using Tab, Enter, and arrow keys
- A "Skip to main content" link is provided at the top of every page, allowing keyboard users to bypass the navigation menu
- Focus indicators are visible on all interactive elements
- No keyboard traps — users can navigate to and away from any interactive element
Screen reader support
- All images include descriptive alternative text or are marked as decorative
- Pages use proper semantic HTML landmarks (nav, main, footer, header)
- Interactive elements include ARIA labels where the visible label is insufficient
- Form fields are associated with their labels using the
forattribute - Status messages and errors are announced to screen reader users via ARIA live regions
- The page language is declared (
lang="en") on all pages
Visual design
- Color contrast ratios meet or exceed the WCAG 2.1 AA minimum of 4.5:1 for normal text and 3:1 for large text
- Color is not used as the sole means of conveying information — all color-coded elements also include text labels or icons
- Text can be resized up to 200% without loss of content or functionality
- The website does not use content that flashes more than three times per second
Forms
- All form fields have visible labels
- Required fields are clearly identified
- Error messages identify the field in error and describe the problem in text
- The beta application form includes a PHI warning to protect against inadvertent disclosure of health information
- Sufficient time is provided to complete forms — no time limits are imposed
Mobile and responsive design
- The website is fully responsive and functions on mobile devices and tablets
- Touch targets meet the minimum size of 44x44 CSS pixels
- Content reflows without horizontal scrolling at 320px viewport width
- No functionality requires gestures that cannot be performed with a single pointer
Compliance status
The table below summarizes our current conformance status with selected WCAG 2.1 Level AA success criteria as of August 2026.
| Criterion | Requirement | Status |
|---|---|---|
| 1.1.1 | Non-text content has text alternatives | Meets |
| 1.3.1 | Information conveyed via structure and relationships | Meets |
| 1.3.4 | Content does not restrict orientation | Meets |
| 1.4.1 | Color not used as the only visual means | Meets |
| 1.4.3 | Contrast ratio at least 4.5:1 for normal text | Meets |
| 1.4.4 | Text can be resized to 200% | Meets |
| 1.4.10 | Content reflows at 320px width | Meets |
| 2.1.1 | All functionality available from a keyboard | Meets |
| 2.1.2 | No keyboard trap | Meets |
| 2.4.1 | Bypass blocks (skip navigation) | Meets |
| 2.4.2 | Pages have descriptive titles | Meets |
| 2.4.3 | Focus order is logical and meaningful | Meets |
| 2.4.4 | Link purpose is clear from context | Meets |
| 2.4.7 | Focus is visible | Meets |
| 3.1.1 | Language of page is identified | Meets |
| 3.3.1 | Errors identified in text | Meets |
| 3.3.2 | Labels or instructions provided for inputs | Meets |
| 4.1.1 | Valid HTML markup | Meets |
| 4.1.2 | Name, role, value for all UI components | Meets |
| 4.1.3 | Status messages conveyed programmatically | Partially meets |
Known limitations
While we strive for full WCAG 2.1 AA conformance, we are aware of the following limitations as of August 2026:
- Status messages (4.1.3): Some dynamic status messages within the authenticated platform may not be fully announced to screen reader users in all contexts. We are working to resolve this in a future release.
- Third-party content: Some third-party components used in the platform may not fully meet accessibility standards. We are working with our development team to identify and address these issues.
- PDF documents: Downloadable documents such as our Terms of Service and Privacy Policy are provided as HTML pages. Any PDF documents shared through the platform may not be fully accessible — please contact us if you need an accessible version of any document.
We are committed to addressing these issues in future updates. If you encounter any issue not listed here, please contact us using the information below.
Assistive technology compatibility
The Dental Continuity website has been designed to be compatible with the following assistive technologies:
- Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android)
- Voice recognition: Dragon NaturallySpeaking
- Keyboard-only navigation
- Browser zoom up to 200%
- High contrast mode (Windows)
The website is designed to work with modern browsers including Chrome, Firefox, Safari, and Edge on desktop and mobile devices.
Feedback and contact
We welcome feedback on the accessibility of Dental Continuity. If you encounter any accessibility barriers on our website or platform, or if you would like to request content in an accessible format, please contact us:
Email: accessibility@dentalcontinuity.com
Mailing address: Dental Continuity LLC, 6650 Flanders Drive, Suite J, San Diego, CA 92121
We aim to respond to accessibility feedback within 2 business days and to resolve issues within 10 business days where technically feasible.
We take all accessibility complaints seriously. If you are not satisfied with our response, you may contact the relevant authorities as described below.
Enforcement and formal complaints
Dental Continuity LLC is committed to complying with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act where applicable.
If you believe that Dental Continuity LLC has failed to meet its accessibility obligations, you have the right to file a complaint with the U.S. Department of Justice, Civil Rights Division:
- Online: ada.gov/filing-a-complaint
- Phone: 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)
This statement was prepared in August 2026 and will be reviewed and updated at least annually, or whenever significant changes are made to the website or platform.